Our Terms and Conditions

Terms and Conditions

T&C

Welcome to Quality Hire Car. By using our rental car services, you agree to the following Terms and Conditions. Please read them carefully.

1. Agreement to Terms

These Terms and Conditions form a legally binding agreement between you and Quality Hire Car. By making a reservation, you confirm your acceptance of these terms.

2. Rental Requirements

Age Requirement: All drivers must be at least 21 years old. Drivers under 25 may incur a young driver surcharge.
Driver’s License: A valid driver’s license is required at the time of rental. International renters must also present an International Driving Permit (IDP).
Payment Method: A valid credit card is needed for the security deposit. Debit cards may not be accepted.

3. Reservations and Payment

Booking: Reservations can be made online or by phone. A confirmation email will be sent upon successful booking.
Payment: Full payment is required at the time of booking. Additional fees may apply for optional services or equipment.

4. Cancellation Policy

Standard Cancellation: Cancellations made more than 48 hours before the rental start time will receive a full refund.
Late Cancellations: Cancellations within 48 hours of the rental start time will incur a cancellation fee equivalent to one day’s rental.

5. Vehicle Use

Permitted Use: Vehicles may only be driven on sealed roads. Off-road driving is prohibited.
Additional Drivers: Only authorized drivers listed in the rental agreement may operate the vehicle. All additional drivers must meet rental requirements.

6. Insurance and Liability

Insurance Options: Basic insurance is included in your rental. Additional coverage options are available for purchase for extra protection.
Liability: Renters are responsible for any damage to or theft of the vehicle during the rental period.

7. Fuel Policy

Vehicles are provided with a full tank of fuel and must be returned with a full tank. Failure to do so will result in a refueling charge.

8. Late Returns

Late returns may incur additional charges. If you anticipate a late return, please notify us as soon as possible.

9. Airport Pickup and Drop-off

Quality Hire Car provides pickup and drop-off services at Ballina Byron Airport. Please ensure your flight details are provided at the time of booking for a smooth experience.

10. Indemnity

You agree to indemnify Quality Hire Car against any claims, losses, or damages arising from your use of the vehicle.

11. Changes to Terms

Quality Hire Car reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the new terms.

12. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes will be resolved in the appropriate courts.

Contact Us:

Quality Hire Car

+61424746753

contact@qualityhirecar.com

Terms and Conditions

T&C